We advise owners, executives, and public leaders through growth and hard decisions. I find what's really in the way — through interviews and evidence, not guesswork — and help you decide what to do next…
We start by understanding. Then we get to work.
We handle the research, the questions, and the strategy, so you can remain focused on running your organization.
Relief from carrying it all yourself.
A system or organization built to outlast you.
Growth you can actually count on.
Jackie Fetter, M.P.P., Principal Advisor · Confidential engagements · Mutual NDA · E&O insured
Leaders usually call me when they say one of these.
"We've grown faster than our systems can keep up."
"Everything still runs through me."
"I have a big decision to make and no one to think it through with."
If that's you, you're not behind. You're at the point where the business needs a different kind of leadership than the one that built it. That's the work I do.
10+
Years building trusted client relationships.
Graduate Research Award
Colorado State University
MPP
Master of Public Policy
Community Leadership
5,000 volunteers coordinated during regional flood response
Water
Water accountability and equity research with the City of Fort Collins
Where do you fit?
One method. Three ways in.
Every engagement runs on the same research-first method. Where you start depends on the size of the organization and the size of the decision.
Owners & executives
Growing firms, roughly 10 to 75 people
You need a strategic partner for a consequential decision, or a leadership team that isn't rowing together.
Start with: The Decision Session
From $3,500
Owner-led small businesses
Teams under about 10 people
You built something real, and now it all runs through you. You need a plan, simple systems, and a way to hand things off.
Start with: The Growth Roadmap
$1,800
Cities, districts & utilities
Public leaders and their teams
A rate change, a capital project, a community concern. Decisions residents will scrutinize, made with evidence you can defend.
Start with: An Executive Briefing or a community study
Briefings from $3,500
What I believe
Most growing organizations don't have a strategy problem. They have a people-and-trust problem that looks like a strategy problem.
So I start with the people your decisions affect: your team, your customers, your community. What they tell me becomes the evidence behind a plan that holds up in practice, not just on paper.
Strategy should create clarity—not complexity.
Our Approach
Every organization already holds the knowledge it needs to improve. It is just hard to see from the inside. Our job is to ask better questions, notice the patterns you have stopped seeing, and turn what I learn into a plan your team can carry out.
We don’t just want your business to run well today. We want it to keep running on the day you are not at the helm, because the trust, communication, and systems around you are strong enough to hold.
How it works
We start by understanding. Then we get to work.
Understand
Confidential interviews, your documents and data, and how others have solved it. I find where the friction actually starts.
Decide
A few clear priorities, with the trade-offs spelled out. Not a 60-page report — a plan your team can carry out.
Follow through
Success measures set up front and checked later, so you know whether it worked. Stay on as your advisor if you'd like.
Meet your principal advisor
Jackie Fetter, M.P.P.
I'm trained in public policy and sociology, and I've spent more than a decade running businesses of my own. When a flood hit my community in 2016, I organized and led 5,000 volunteers in ten days. That's the work I'm best at: getting people pointed the same direction under pressure.
Today I bring that to owners, executives, and public leaders who are carrying decisions that affect a lot of people.
M.P.P.
Colorado State University
Award
Graduate Research Award
5,000
Volunteers led in a flood response
Research
Water accountability and equity in mobile home parks
A policy and communication study in the Fort Collins area on how residents experience water billing and notices, and what builds trust.
Insights
a look into the blog
Not sure where you fit? Start with a conversation.
Tell me what is not working, or what you are trying to understand. We will work out together whether the Growth Roadmap, an Assessment, or something else is the right first step.